Terms and Conditions

Last Updated: November 2026

These Terms & Conditions (“Terms”) apply to the SMS/text messaging program operated by To The Moon Roofing (“we,” “our,” “us”).

Program Description

By opting in to our SMS program—either by submitting a form on our website or providing your mobile number—you agree to receive text messages from To The Moon Roofing related to:

  • Appointment reminders

  • Technician arrival updates

  • Service confirmations

  • Invoices and payment reminders

  • Promotional or marketing messages (optional)

Message Frequency

Message frequency may vary depending on service activity, appointment scheduling, and communication needs.

Opt-Out Instructions

You may stop receiving SMS messages at any time by replying STOP to any message.

After opting out, you may receive one final message confirming your cancellation.

Help & Support

For assistance, reply HELP or contact us directly:

Email: service@tothemoonroofing.com
Phone: 904-326-3638

Message & Data Rates

Message and data rates may apply depending on your wireless carrier.
You are responsible for any charges related to text messaging.

Privacy

Please refer to our Privacy Policy to understand how we collect, use, and safeguard your information.

Liability

SMS delivery may be affected by:

  • Your mobile carrier

  • Network traffic

  • Device issues

To The Moon Roofing is not responsible for delays or failures in message delivery.

Contact Information

Phone: 904-326-3638
Email: service@tothemoonroofing.com
Address: 940 Myron Rd, Jacksonville, FL 32259